Message From Turning Points Executive Director Regarding The COVID-19 Pandemic
Turning Points Collaborative Society has been providing vital services to Vernon and surrounding communities since 1957.
The importance of this essential role in operating housing, addiction and employment services is demonstrated once again during the unprecedented COVID-19 pandemic sweeping the world.
The health, safety and well-being of our staff, clients, and the community has to take the highest priority.
We are working diligently with BC Housing, Interior Health, the City and our many other partners to ensure that we continue to provide essential services during this time.
To minimize the risk of infection as much as possible, we are following the guidelines issued by the BC Centre for Disease Control and the Provincial Health Officer.
This includes travel restrictions, hand washing protocols including providing portable hand-washing stations at our shelters and housing sites—In addition, we are practicing social distancing and have implemented a work-from-home strategy for staff that can do so.
Frontline staff in the shelters are advised to minimize their contact with others while not at work, and masks will be utilized to prevent the spread of outside contact to clients when possible.
Furthermore, we have shut down our housing and administrative sites to visitors and non-essential deliveries while maintaining essential health, and food services.
For TPCS employees, we have created an internal communications strategy with daily updates. Staff and clients can ask questions about the virus and pandemic and get researched, fact-based, up-to-date, scientific responses.
The leadership team is communicating on an almost daily basis via video chat to keep everyone informed during this challenging time of ever-changing responses to this pandemic.
We have implemented protocols if a staff member or client presents with symptoms consistent with COVID-19, or if they have recently travelled or been in contact with someone that tests positive for the virus.
There are daily updates sent out to all staff emphasizing prevention and cleaning protocols.
The leadership team continues to review current policies, procedures and our pandemic plan while updating our business continuity plan as required.
Our board and finance meetings are being held over Skype as we continue to recommend that people self-isolate as much as possible.
We have extremely dedicated employees who, through their passion, commitment and dedication, allow us to continue to provide essential services to those in need.
Many thanks go to them, and to the community for its continued support.