Candice started at Turning Points in 2020. She’s currently the Manager of the West Kelowna Outreach Program and assists with the Interim Housing Program in West Kelowna.
Candice has spent the last 20 years working with people experiencing homelessness, mental health issues, and/or substance use disorders. Throughout that time, she has worked extensively with Indigenous communities. She spent five years teaching harm reduction and sexual health in First Nations Communities and three years as the Assistant Health Director for Sunchild First Nations before moving to Kelowna to accept an Executive Director position with Living Positive Resource Centre.
Candice brings extensive knowledge and experience working with marginalized populations, as well as a breadth of knowledge in building community capacity and engagement with Indigenous communities.
Kayla began with Turning Points in 2021. She’s currently the Site Manager of our West Kelowna Interim Housing Program.
She graduated from the University of British Columbia in 2016 and has spent the last decade in the Okanagan. While in University, Kayla helped build and organize a Peer Support Group and a Bi-Polar Support Group. The Peer Support Group was adopted by the Student Union and is still in place today.
Before taking her role at Turning Points, Kayla worked for the West Kelowna Shelter Society for a year and a half. During that time she held a number of roles within the organization, starting as a front-line worker and quickly working her way up to Site Manager.
Kayla is deeply passionate about volunteering. She volunteered with the Canadian Mental Health Association as a peer mentor, facilities Wellnessness and Recovery Action Plans, oversaw Your Recovery Journey with the BC Schizophrenia Society and taught art classes in the wellness centre. While in school, she also volunteered with the Gospel Mission and the Kelowna Women’s Shelter.
Kayla has lived experience with substance use disorders and also lives with bipolar disorder. She has dedicated her life to proving that recovery is possible.
Vanessa began working for Turning Points in 2020. She’s currently the Site Manager for the Richter Street Shelter.
Vanessa brings a wealth of experience to the organization. She began volunteering with the non-profit organization Inn from the Cold in 2011 while she was completing her diploma in Human Services Work at Okanagan College. When she graduated, she was hired on at Inn from the Cold and after progressing through many positions in the organization she took over as their Shelter Manager. In the five years she spent in that role, Vanessa oversaw all shelter operations including case management, drop-in, outreach, and housing. She then spent two years working on Interior Health Authority’s Mental Health and Substance Use Team where she specialized in supporting high-risk substance use clients.
Ever since her first volunteer role at Inn from the Cold, Vanessa has felt a deep connection to the work she does and a passion for working with our community’s most vulnerable people.
Caitlin began working for Turning Points in 2020. Within the organization, she’s held the positions of Residential Worker, Outreach Worker, Community Support Worker, and site manager for the Richter Street Shelter. She’s currently the Site Manager for the supportive housing complex My Place.
Caitlin holds an Honours Diploma in Community Support Work and Social Services. She brings a wealth of experience working in the field of low-income housing in Vernon and has been proud to work with and support Indigenous communities in the North Okanagan.
Caitlin came from a background where both of her parents lived in addiction and had unhealthy lifestyles. She later found herself engaging in these same unhealthy behaviours with her peers. She lost her father and many of her friends to addiction.
Caitlin learned a lot from her struggles and her loss. What’s more, these early experiences of adversity fueled her desire to help others in similar circumstances. She prides herself on being able to help people see the good in life and to help them access the resources available to them – whenever they are ready.
Caitlin strives to set a beautiful example for her children to show compassion, love and light to everyone they meet.
Naomi began working for Turning Points in 2017. She’s held many roles within the organization including Residential Worker, Program Coordinator, Community Support Worker, and Homeless Outreach Worker. She’s currently the Site Manager of Turning Points’ Motels Program.
Naomi brings a wealth of experience to Turning Points. She spent seven years working at an all-women’s shelter run by the Association Advocating for Women and Community (AWAC) in Prince George. Her first role with the Association was as a Shelter Support Worker, and she ended her time there as Supportive Recovery Program Coordinator.
Naomi is deeply committed to the work she does and takes great pride in creating safe spaces for her clients whether that be providing them with a safe place to sleep, a warm meal, a shower, or a compassionate ear.
Naomi has lost many friends and family members to addiction and grew up in and out of foster care. She also has a number of friends and some family members who are homeless, in jail, and in shelter. This lived experience is what inspired her to do the work she does. It made her want to be a voice for those who don’t have one, to help those who are struggling, and to treat those experiencing homelessness or/and addiction with the dignity that her family members didn’t receive.
Naomi is a proud and devoted mother and lives her life by the mantra, “everybody is somebody’s somebody.”
Sarah started with Turning Points in 2017 and has since worked at the Amalgamated Shelter, My Place, and as a Community Support Worker for the HOP Program. Sarah moved over to Bill’s Place as a casual Community Support Worker in 2018 before coming on full time in 2020.
Sarah’s evolution with the organization and commitment to her work, has propelled her to attend over 20 educational courses – providing her a deep awareness and understanding of the many barriers that our clients face. It also helped her grow as an individual. In 2020 Sarah received her diploma as a certified Yoga/Meditation teacher and she now teaches yoga in our community.
Sarah’s lived experience has seen her overcome many of the same barriers as the clients she works with at Bill’s Place. She spent two years in a recovery treatment center in Kelowna and is a member of a 12-step program. Sarah works closely with several spiritual fellowships and feels her greatest desire is to continue to grow spiritually, and to simply keep seeking. In 2019 Sarah started a women’s group in our community facilitating workshops based on a holistic, loving, compassionate approach to authentic living. She loves to explore her creativity by developing workshops, lectures, yoga classes and art therapy classes to support our clients on their journey to freedom from chemical dependency.
Sarah says, “I know that if it can happen for me it can happen for anyone. Miracles happen every day. My heart’s song is to bring love and compassion to our world, to walk alongside those who suffer in the same ways I once did and to remind those I meet that they are worthy, lovable and good enough.”