Candice started at Turning Points in 2020. She’s currently the Manager of the West Kelowna Outreach Program and assists with the Interim Housing Program in West Kelowna.
Candice has spent the last 20 years working with people experiencing homelessness, mental health issues, and/or substance use disorders. Throughout that time, she has worked extensively with Indigenous communities. She spent five years teaching harm reduction and sexual health in First Nations Communities and three years as the Assistant Health Director for Sunchild First Nations before moving to Kelowna to accept an Executive Director position with Living Positive Resource Centre.
Candice brings extensive knowledge and experience working with marginalized populations, as well as a breadth of knowledge in building community capacity and engagement with Indigenous communities.
Steve has been with Turning Points since 2013. He’s held numerous roles with the organization’s Addictions Recovery Program including Residential Worker and Community Support Worker. He’s currently the Site Manager of Bill’s Place Recovery House.
Steve has worked in the field of Addiction Recovery Therapy for nine years and is a trained Community Support Worker. He’s also working towards a Registered Professional Counsellor designation with the Canadian Professional Counsellor’s Association.
Steve was born and raised in Vernon and is proud to give back to his community. He is a guest lecturer for the AWARE family program, runs a Saturday night 12 step group (that he started in 2009), and facilitates a group therapy Addictions Aftercare meeting.
Steve’s passion for helping others was ignited by his recovery journey, which started in 2008. His own recovery taught him that personal growth and transformation are possible for anyone with the willingness to try.
Steve’s positive attitude gives him the ability to inspire and motivate people to discover their hidden potential and overcome their fears so that they can become the best versions of themselves. He believes that focusing on communication, health, spiritual connection, personal boundaries, and emotional fluency can help anyone become whole in body, mind and spirit.
Kelly began working at Turning Points in 2016. She’s held many positions in the organization, including Residential Worker, Support Worker, and Homeless Community Support Worker. Kelly is currently the Site Manager of the Amalgamated Shelter in Vernon, and she’s played a crucial role in starting up the Turning Points COVID-19 response motel program.
Kelly brings a wealth of experience and education to Turning Points. She’s a Registered Professional Counselor, a member of the Canadian Professional Counseling Association, and a Master Practioner of Counseling Psychology. She’s also Turning Points’ in-house Vulnerability Assessment Tool trainer. What’s more, she’s a community builder with a long history of community engagement. She currently sits on the Community Access Table in Vernon.
Growing up Kelly was raised by a single paraplegic mom in poverty. Looking back at her childhood, Kelly recognizes the threat of homelessness, and a long line of substance use and incarceration of family members as key contributors to her lived experience. Kelly feels comfortable around those who are marginalized by society and blessed to be able to get up every day, do something she loves, and try to help those around her.
Betty began her job at Turning Points in 2018. She’s currently the Client Care Coordinator. In this role, she primarily works with clients who face multiple, persistent, and complex challenges.
Betty holds a bachelor’s degree in educational psychology, a master’s degree in clinical counselling, and has 20+ years of experience supporting those facing mental health and substance use issues. She began working for Interior Health Authority in 1994 and held several roles in the organization; she was the first Concurrent Disorders Therapist, the Team Lead for serious, persistently mentally ill clients, and the leader of the Substance Use Team. She was also pivotal in the start-up of Family Resources in Vernon and spearheaded the integration of substance use services in Abbotsford.
Betty is passionate about the work she does and takes great pride in acting as a resource for Turning Points’ clients and staff.
Kayla began with Turning Points in 2021. She’s currently the Site Manager of our West Kelowna Interim Housing Program.
She graduated from the University of British Columbia in 2016 and has spent the last decade in the Okanagan. While in University, Kayla helped build and organize a Peer Support Group and a Bi-Polar Support Group. The Peer Support Group was adopted by the Student Union and is still in place today.
Before taking her role at Turning Points, Kayla worked for the West Kelowna Shelter Society for a year and a half. During that time she held a number of roles within the organization, starting as a front-line worker and quickly working her way up to Site Manager.
Kayla is deeply passionate about volunteering. She volunteered with the Canadian Mental Health Association as a peer mentor, facilities Wellnessness and Recovery Action Plans, oversaw Your Recovery Journey with the BC Schizophrenia Society and taught art classes in the wellness centre. While in school, she also volunteered with the Gospel Mission and the Kelowna Women’s Shelter.
Kayla has lived experience with substance use disorders and also lives with bipolar disorder. She has dedicated her life to proving that recovery is possible.
Vanessa began working for Turning Points in 2020. She’s currently the Site Manager for the Richter Street Shelter.
Vanessa brings a wealth of experience to the organization. She began volunteering with the non-profit organization Inn from the Cold in 2011 while she was completing her diploma in Human Services Work at Okanagan College. When she graduated, she was hired on at Inn from the Cold and after progressing through many positions in the organization she took over as their Shelter Manager. In the five years she spent in that role, Vanessa oversaw all shelter operations including case management, drop-in, outreach, and housing. She then spent two years working on Interior Health Authority’s Mental Health and Substance Use Team where she specialized in supporting high-risk substance use clients.
Ever since her first volunteer role at Inn from the Cold, Vanessa has felt a deep connection to the work she does and a passion for working with our community’s most vulnerable people.
Caitlin began working for Turning Points in 2020. Within the organization, she’s held the positions of Residential Worker, Outreach Worker, Community Support Worker, and site manager for the Richter Street Shelter. She’s currently the Site Manager for the supportive housing complex My Place.
Caitlin holds an Honours Diploma in Community Support Work and Social Services. She brings a wealth of experience working in the field of low-income housing in Vernon and has been proud to work with and support Indigenous communities in the North Okanagan.
Caitlin came from a background where both of her parents lived in addiction and had unhealthy lifestyles. She later found herself engaging in these same unhealthy behaviours with her peers. She lost her father and many of her friends to addiction.
Caitlin learned a lot from her struggles and her loss. What’s more, these early experiences of adversity fueled her desire to help others in similar circumstances. She prides herself on being able to help people see the good in life and to help them access the resources available to them – whenever they are ready.
Caitlin strives to set a beautiful example for her children to show compassion, love and light to everyone they meet.
Naomi began working for Turning Points in 2017. She’s held many roles within the organization including Residential Worker, Program Coordinator, Community Support Worker, and Homeless Outreach Worker. She’s currently the Site Manager of Turning Points’ Motels Program.
Naomi brings a wealth of experience to Turning Points. She spent seven years working at an all-women’s shelter run by the Association Advocating for Women and Community (AWAC) in Prince George. Her first role with the Association was as a Shelter Support Worker, and she ended her time there as Supportive Recovery Program Coordinator.
Naomi is deeply committed to the work she does and takes great pride in creating safe spaces for her clients whether that be providing them with a safe place to sleep, a warm meal, a shower, or a compassionate ear.
Naomi has lost many friends and family members to addiction and grew up in and out of foster care. She also has a number of friends and some family members who are homeless, in jail, and in shelter. This lived experience is what inspired her to do the work she does. It made her want to be a voice for those who don’t have one, to help those who are struggling, and to treat those experiencing homelessness or/and addiction with the dignity that her family members didn’t receive.
Naomi is a proud and devoted mother and lives her life by the mantra, “everybody is somebody’s somebody.”