Housing

Continuum of Care

RAPID REHOUSING

This program was created as an alternative to shelter for individuals experiencing homelessness. The program supports individuals who are actively engaged in transitioning out of homelessness. Many of our clients are experiencing homelessness for the first time and are working to obtain market housing or transition into a residential treatment program.

  • The Rapid Rehousing Program in West Kelowna was created as an alternative to shelter for individuals experiencing homelessness. The program operates out of a hotel and provides support to up to 35 people, who are actively engaged in transitioning out of homelessness. 

    The maximum program length is one year with eligibility reviewed monthly.  The idea is for clients to engage in case planning to move towards independence and permanent housing as quickly as possible based on their identified goals (ie people may need to work on ID, income, outpatient substance use management, health etc prior to starting a housing search
    whereas some folks can start seeking housing from day one).

    Many of our clients are experiencing homelessness for the first time and are working to obtain market housing or transition into a residential treatment program.

    Location: Provided at registration 

    Operating hours: 7 days a week, 24 hours a day. 

    Eligibility: Anyone over the age of 19 who is facing barriers to housing or experiencing homelessness. To be eligible, individuals need to be willing to follow house rules, able to succeed in a hotel setting (no behavioral issues or aggression,) and willing to engage in case planning to work towards next steps in their lives.  Clients who engage in dealing illegal substances or theft canon be accommodated.  

    Free Services Provided: While staying in the Rapid Rehousing Program in West Kelowna, clients will be supported through intensive case management, stay in a private room with a bathroom and receive two meals per day. 

    Additional Information:

    • There are no fees to stay in the Rapid Rehousing Program.
    • This facility is funded by BC Housing.
    • No Pets.
    • Couples are accepted with the stipulation they are given their own room.
    • Clients with substance use disorder (SUD) are accepted on a case-by-case basis, as long as their SUD is not a barrier to working toward their goals.  

    Referrals and Registration:  

    Referrals come from community partners in Kelowna and West Kelowna. West Kelowna residents are prioritized, and Kelowna clients are accepted as availability allows.  Referral Channels include: West Kelowna Coordinated Access Table, Shelter and Outreach Service Providers, Other partner agencies (i.e. IHA)

    *No Walk ins or Self referrals.

    For more information or if help is needed outside of the times listed above contact:

    Regional Manager, Southern Interior

    Tara Tschritter
    Phone:
    250-241-2330
    Email:
    [email protected]

     

  • Our Place opened in December of 2021. This is a new program to Turning Points as it is a substance free, rapid rehousing program with intense case management. Our Place supports 13 beds and provides 3 meals a day as well as access to 24/7 community support workers. Our Place works closely with other Turning Points programs and sites to help support individuals and assist them to transition to market housing as soon as possible.

    Location: Provided at registration 

    Operating hours: 7 days a week, 24 hours a day. 

    Eligibility: Anyone over the age of 19 who is facing barriers to housing or experiencing homelessness. To be eligible, individuals need to be willing to follow house rules and willing to engage in case planning to work towards next steps in their lives.  Clients who engage in dealing illegal substances or theft canon be accommodated.  

    Free Services Provided: While staying in the program, clients will be supported through intensive case management, stay in a private room, and receive two meals per day. 

    Additional Information:

    • There are no fees to stay at Our Place.
    • This facility is funded by BC Housing.
    • Pet friendly.

    Referrals and Registration:  

    *No Walk ins or Self referrals.

    For more information contact:

     

    Director of Education & Community Programs

    Brandy Mellows

    Tel: 2502410025
    Email: [email protected]

SUPPORTIVE HOUSING

Supportive Housing is mid to long-term housing in self-contained private units for people who are low income, stable, and able to live independently but who require a little extra support. Examples of the supports and services available include proper meals and nutrition, access to outreach workers, wellness checks, life and employment skills training, opportunities for volunteer work, connection to community services and support groups. Residents also have access to counselling, as well as health, mental health, and addiction recovery services. Tenants in these facilities pay rent based on their income.

  • My Place supportive housing program is a 52 bachelor unit apartment-style property that provides affordable and supported housing. Tenants are referred by local community agencies and include singles and couples.

    Click here to watch a short video produced by BC Housing about My Place.

    For some important information on Outcomes at My Place, published by BC Housing’s Research Centre, click this link P03_Modular Supportive_My Place Oct 20 21

    Location: 2600 35th Street, Vernon BC.

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: Anyone who is over the age of 19 and is low-income, in need of affordable and supportive housing, and able to live independently. All residents must also sign a good neighbour agreement, and be willing to be good tenants and good neighbours. 

    Free Services Provided: Proper meals and nutrition, self-care and hygiene reminders (if necessary), access to the Health Navigation Team. My Place residents have full access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided.

    Additional Information

    • Rent is an affordable set rate

    Registration: To register complete the following form

    For more information please contact:

     

    Site Manager, My Place

    Caitlin McKenny

    Tel: 2364260360
    Email: [email protected]

  • Our Motel Program is an important supportive housing option for our clients. We work with three sites in Vernon to assist clients who have various support needs and who are in immediate need of housing.  

    Turning Points staff are on-site to work closely with clients to help them maintain housing, connect with health staff, assist in housing and income assistance applications, and assist in the search for subsidized housing, supportive or market housing.   Between these sites, we can accommodate singles, couples or families.  

    Within this program, we also manage our COVID-19 response program. Working closely with Interior Health’s pandemic healthcare coordinator, and have specific rooms set aside for vulnerable individuals who need to isolate during the test result waiting periods or for quarantine periods.  

    Location: 3 locations in Vernon.  

    Operating Hours: 7 days a week, 8:00 am – 4:30 pm.   

    Eligibility: Anyone 19 and older who is low-income and in need of affordable housing with supports. Clients must abide by motel rules and the basic tenets of being a respectful neighbour. 

    Free Services Provided: The Motel Program offers 3 meals a day, supports from staff, help with medical and dental appointments and case planning. 

    Additional Information:  This program is funded through BC Housing.  

    RegistrationWe accept referrals from our local shelter staff, Homeless Prevention Program, Homeless Outreach Program, Cammy Lafleur Clinic and Interior Health. 

    For more information please contact:

     

    Site Manager - Motel Program & Pivot Properties

    Kate Richardson

    Tel: 250-241-0025
    Email: [email protected]

  • With construction beginning, August 2021, this 52 unit supportive housing project will be a twin to the existing My Place building, which has been operating since July 2019.  Together The Crossings and My Place will provide over 100 supportive homes for people experiencing homelessness in Vernon.    Construction is expected to be complete before the end of 2022. 

    Location: 35th Street, Vernon BC. 

    Operating Hours: TBD  

    Eligibility: Anyone who is over the age of 19 and is low-income, in need of affordable and supportive housing, and able to live independently. All residents must also commit to a good neighbour agreement, and be willing to be good tenants and good neighbours.  

    Free Services Provided: Proper meals and nutrition, self-care and hygiene reminders (if necessary), access to the Health Navigation Team. The Crossing residents will have full access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided. 

    Additional Information: Rent is set at an affordable fixed rate.  

    Registration: Registration for this program has not begun.   

    For more information please contact:

     

    Director of Housing

    Shelley Kiefiuk
    Phone:
    250-542-3555 ex. 212
    Email: [email protected] 

     

     

     

AFFORDABLE HOUSING

Affordable Housing is mid to long-term housing for people who are low income, able to live independently and stable. Tenants in these facilities pay rent based on their income.

  • Turning Points manages 6 separate properties, one of which is a women’s only facility. In total these properties provide 23 individual rooms and 19 independent living bachelor units as affordable housing options in Vernon. These units provide a perfect option for individuals who are ready to transition out of supportive housing.

    Location: various locations in Vernon

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: anyone who is over the age of 19 and is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pivot Property residents have access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided.

    Additional Information:  rent is an affordable fixed rate.

    Registration: complete the following form

    • Rental Application
    • Once the above forms have been submitted, applicants will be contacted to schedule a Vulnerability Assessment.

    For more information please contact

     

    Site Manager - Motel Program & Pivot Properties

    Kate Richardson

    Tel: 250-241-0025
    Email: [email protected]

  • Blair Apartments is an affordable housing facility with 37 bachelor units and 2 one-bedroom units. Turning Points manages the property, and staff and tenants work together to maintain the common areas and the community garden.

    Location: 3000 28th Avenue, Vernon, BC.

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: Anyone who is over the age of 19 who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Blair Apartment residents have access to all of Turning Points’ programs and services, including specialized counselling services and referrals. This includes referrals to the Homeless Outreach Provider Program, which helps tenants to transition to market housing. (add a link to HOP Program)

    Additional Information: rent is an affordable fixed rate.

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Site Manager, Affordable Housing

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Hillside Apartments is an affordable housing facility with 18 one-bedroom units, and one 2 bedroom unit. Turning Points manages the property, and staff and tenants work together to maintain the common areas.

    Location: 114 George Street, Enderby, B.C. V0E1V0

    Eligibility: Anyone over the age of 19 who is low-income i.e. under the Housing Income Limits as established annually, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Hillside Apartment residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs. Pets are negotiable.

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Site Manager, Affordable Housing

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Pioneer Place is an affordable housing facility with 18 one-bedroom units, and 7 two bedroom units. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds.

    Location: 472 Stanley Avenue, Enderby, B.C. V0E1V0

    Eligibility: Anyone who is over the age of 55 who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pioneer Place residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs.  Pioneer Place is a non-smoking, wheelchair accessible environment. Pets may be negotiable.

    Additional Information: rent is an affordable rate based on 30% of monthly gross income

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Site Manager, Affordable Housing

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Cedar Park is an affordable housing site with 2 bachelor units, 7 one-bedroom units, and 1 two bedroom unit. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds.

    Location: 6376 Hwy 97A Enderby, B.C. V0E1V0

    Eligibility: Anyone who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pioneer Place residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs. Pets may be negotiable

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Site Manager, Affordable Housing

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • What is the Integrated Communities Program?

    The Integrated Communities Program is a scattered-site, market rental housing project.  The program provides access to affordable market-housing rentals and in-home support services that help our community members maintain multidimensional services to wellbeing and sustain long-term housing.

    Scattered Site Housing is a housing first response to individuals who are experiencing systemic homelessness and vulnerabilities within our communities such as poverty, disabilities, and mental illness.

    How does the Integrated Communities Program Work?

    Individuals who are part of the Integrated Communities Programs begin in our Rapid Rehousing Program. Within this transitional period of time, individuals are supported in completing any access needs and planning they may have prior to entering long-term housing. Clients are then screened for their best fit and then referred to market rentals as appropriate

    The Integrated Communities Program in conjunction with BCHousing provides long-term rental subsidies to reduce the financial barrier to market housing.

    Turning Points Collaborative Society, co-signs a one-year lease with the client and therefore becomes responsible for repairs or rental liabilities that could arise during this time. After a successful one-year tenancy, TPCS can be removed from the lease. During this initial year, In-Home Support Workers assist the Landlord and the Client in maintaining the tenancy. If the tenancy is not successful for the client, the program maintains the lease and can refer another tenant to be housed.

    For more information or if you’re a landlord, interested in becoming a Community Partner:

    Regional Manager, Southern Interior

    Tara Tschritter
    Phone:
    250-241-2330
    Email:
    [email protected]

     

     

     

     

    Director of Housing

    Shelley Kiefiuk
    Phone:
    250-542-3555 ex. 212
    Email: [email protected]