Housing

Continuum of Care

We believe that housing is a basic human right.  These are three stories of what home truly means to those who have experienced homelessness.

TRANSITIONAL HOUSING

Transitional housing is as an alternative to shelter for people experiencing homelessness. The intent is to be a temporary and transitional step to reduce the time in homelessness, by providing maximum supports and interventions, to create health and housing stability outcomes upon program completion.

  • Scheduled to open in May 2024, this transitional housing program will provide support for up to 60 people. Seniors and persons with physical disabilities will be prioritized and all referrals will be assessed on their ability to live within a traditional housing environment with supports.  The program is designed to be temporary, with maximum supports and interventions provided during the program tenure, to create health and housing stability outcomes upon program completion.

    The program will provide the community integration connections, health care planning, life skills, and case management interventions to avoid reoccurring homelessness.

    Location: Provided at registration 

    Operating hours: 7 days a week, 24 hours a day. 

    Eligibility: Seniors and persons with physical disabilities will be prioritized and all referrals will be assessed on their ability to live within a traditional housing environment with supports.  Residents will sign a program agreement and be willing to engage in case planning and budgeting to work towards long-term housing and health stabilization.  Clients who engage in theft or dealing illegal substances are not permitted. Couples are accepted (although double occupancy rooms are not available) and pets are permitted on a case-by-case basis.  All clients will be require a completed VAT (Vulnerability Assessment Tool) in order to be considered for program referral.

    Supports and Services Provided:

    • Individualized Care plans created with an LPN
    • Activities of daily living assessments and supports
    • Life skills programming and one-on-one supports
    • Housing and health focused case management
    • Individual rooms with shared bathrooms
    • Meals
    • Laundry
    • Community integration and connection
    • Transition supports

    Additional Information:

    • Modular construction – estimated opening May 2024
    • A per person program fee is required
    • This facility is operated by Turning Points, and is a partnership of the City of Kelowna and BC Housing – funded through two new BC Government programs HEART and HEARTH 

    Referrals and Registration:  

    Referrals come from the Coordinated Access and Assessment process.  All referrals must include:

    Priority will be given to those already connected to services through shelters.  Others will be assessed on a case-by-case basis considering individual need and availability of units.  We encourage anyone needing support to connect with outreach workers or to contact us here.

    *No walk ins or self referrals.

    For more information contact:

    Regional Manager, Southern Interior

    Tara Tschritter
    Phone:
    250-241-2330
    Email:
    [email protected]

     

  • Our Place opened in December of 2021. This is a rapid rehousing program with intense case management. Our Place supports 26 beds and provides 3 meals a day as well as access to 24/7 community support workers. Our Place works closely with other Turning Points programs and sites to help support individuals and assist them to transition to market housing as soon as possible.

    Location: Provided at registration 

    Operating hours: 7 days a week, 24 hours a day. 

    Eligibility: By referral only for individuals, including seniors, with minimal substance use and who are ready to transition to permanent housing.  

    Free Services Provided: While staying in the program, clients will be supported through intensive case management, stay in a semi-private room, and receive 3 meals per day. 

    Additional Information:

    • There are no fees to stay at Our Place.
    • This facility is funded by BC Housing.
    • Pet friendly.

    Referrals and Registration:  

    *No Walk ins or Self referrals.

    For more information contact:

     

    Site Manager, Vernon Emergency Shelter

    Naomi Poitras

    Tel: (250) 241-2217
    Email: [email protected]

SUPPORTIVE HOUSING

Supportive Housing is mid to long-term housing in self-contained private units for people who are low income, stable, and able to live independently but who require a little extra support. Examples of the supports and services available include proper meals and nutrition, access to outreach workers, wellness checks, life and employment skills training, opportunities for volunteer work, connection to community services and support groups. Residents also have access to counselling, as well as health, mental health, and addiction recovery services. Tenants in these facilities pay rent based on their income.

  • My Place supportive housing program is a 52 bachelor unit apartment-style property that provides affordable and supported housing. Tenants are referred by local community agencies and include singles and couples.

    Click here to watch a short video produced by BC Housing about My Place.

    For some important information on Outcomes at My Place, published by BC Housing’s Research Centre, click this link P03_Modular Supportive_My Place Oct 20 21

    Location: 2600 35th Street, Vernon BC.

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: Anyone who is over the age of 19 and is low-income, in need of affordable and supportive housing, and able to live independently. All residents must also sign a good neighbour agreement, and be willing to be good tenants and good neighbours. 

    Free Services Provided: Proper meals and nutrition, self-care and hygiene reminders (if necessary), access to the Health Navigation Team. My Place residents have full access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided.

    Additional Information

    • Rent is an affordable set rate

    Registration: To register complete the following form

    For more information please contact:

     

    Site Manager - Motel Program & Pivot Properties

    Kate Richardson

    Tel:
    Email: [email protected]

  • Opened in January of 2023, this 52 unit supportive housing project is a twin to the existing My Place building, which has been operating since July 2019.  Together The Crossings and My Place provides over 100 supportive homes for people experiencing homelessness in Vernon.    

    Location: 35th Street, Vernon BC. 

    Operating Hours: TBD  

    Eligibility: Anyone who is over the age of 19 and is low-income, in need of affordable and supportive housing, and able to live independently. All residents must also commit to a good neighbour agreement, and be willing to be good tenants and good neighbours.  

    Free Services Provided: Proper meals and nutrition, self-care and hygiene reminders (if necessary), access to the Health Navigation Team. The Crossing residents will have full access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided. 

    Additional Information: Rent is set at an affordable fixed rate.  

    Registration: Registration for this program has not begun.   

    For more information please contact:

     

    Site Manager, My Place and The Crossings

    Caitlin McKenny

    Tel: 236-426-0360
    Email: [email protected]

AFFORDABLE HOUSING

Affordable Housing is mid to long-term housing for people who are low income, able to live independently and stable. Tenants in these facilities pay rent based on their income.

  • Summerland has identified a tremendous need for affordable housing.  Individual residents, families, businesses, and employees are struggling to find homes at attainable prices. This proposal envisions a building that will enliven the downtown core while bringing a large supply of affordable housing to Summerland.

    The proposed project includes 60 units of affordable housing in collaboration with Summerland Food Bank & Resource Centre.  The proposed location involves a consolidation of the 2 lots at 13204 & 13212 Henry Avenue currently owned by United Church and Summerland Food Bank.

    For more information on this project:

    Summerland Affordable Housing

     

  • Turning Points manages 6 separate properties, one of which is a women’s only facility. In total these properties provide 23 individual rooms and 19 independent living bachelor units as affordable housing options in Vernon. These units provide a perfect option for individuals who are ready to transition out of supportive housing.

    Location: various locations in Vernon

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: anyone who is over the age of 19 and is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pivot Property residents have access to all of Turning Points’ programs and services. Referrals and assistance to community resources and programs are also provided.

    Additional Information:  rent is an affordable fixed rate.

    Registration: complete the following form

    • Rental Application
    • Once the above forms have been submitted, applicants will be contacted to schedule a Vulnerability Assessment.

    For more information please contact:

     

    Director of Outreach and Housing Supports

    Brandy Mellows

    Tel:
    Email: [email protected]

  • Blair Apartments is an affordable housing facility with 37 bachelor units and 2 one-bedroom units. Turning Points manages the property, and staff and tenants work together to maintain the common areas and the community garden.

    Location: 3000 28th Avenue, Vernon, BC.

    Operating Hours: Monday to Friday, 8:30 am – 4:30 pm.

    Eligibility: Anyone who is over the age of 19 who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Blair Apartment residents have access to all of Turning Points’ programs and services, including specialized counselling services and referrals. This includes referrals to the Homeless Outreach Provider Program, which helps tenants to transition to market housing. (add a link to HOP Program)

    Additional Information: rent is an affordable fixed rate.

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Affordable Housing Manager Vernon & Enderby

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Hillside Apartments is an affordable housing facility with 18 one-bedroom units, and one 2 bedroom unit. Turning Points manages the property, and staff and tenants work together to maintain the common areas.

    Location: 114 George Street, Enderby, B.C. V0E1V0

    Eligibility: Anyone over the age of 19 who is low-income i.e. under the Housing Income Limits as established annually, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Hillside Apartment residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs. Pets are negotiable.

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Affordable Housing Manager Vernon & Enderby

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Pioneer Place is an affordable housing facility with 18 one-bedroom units, and 7 two bedroom units. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds.

    Location: 472 Stanley Avenue, Enderby, B.C. V0E1V0

    Eligibility: Anyone who is over the age of 55 who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pioneer Place residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs.  Pioneer Place is a non-smoking, wheelchair accessible environment. Pets may be negotiable.

    Additional Information: rent is an affordable rate based on 30% of monthly gross income

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Affordable Housing Manager Vernon & Enderby

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • Cedar Park is an affordable housing site with 2 bachelor units, 7 one-bedroom units, and 1 two bedroom unit. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds.

    Location: 6376 Hwy 97A Enderby, B.C. V0E1V0

    Eligibility: Anyone who is low-income, in need of affordable housing, and able to live independently. Both singles and couples are eligible. All residents must also be willing to commit to being good tenants and good neighbours.

    Free Services Provided: Pioneer Place residents are self-sufficient but have access to Turning Points’ staff and services for social services and housing needs. Pets may be negotiable

    Registration: To register, please complete the following form: Rental Application

    For more information please contact:

     

    Affordable Housing Manager Vernon & Enderby

    Stacy Mitchell

    Tel: (778) 692-5656
    Email: [email protected]

  • What is the Integrated Communities Program?

    The Integrated Communities Program is a scattered-site, market rental housing project.  The program provides access to affordable market-housing rentals and in-home support services that help our community members maintain multidimensional services to wellbeing and sustain long-term housing.

    Scattered Site Housing is a housing first response to individuals who are experiencing systemic homelessness and vulnerabilities within our communities such as poverty, disabilities, and mental illness.

    How does the Integrated Communities Program Work?

    Individuals who are part of the Integrated Communities Programs begin in our Rapid Rehousing Program. Within this transitional period of time, individuals are supported in completing any access needs and planning they may have prior to entering long-term housing. Clients are then screened for their best fit and then referred to market rentals as appropriate

    The Integrated Communities Program in conjunction with BCHousing provides long-term rental subsidies to reduce the financial barrier to market housing.

    Turning Points Collaborative Society, co-signs a one-year lease with the client and therefore becomes responsible for repairs or rental liabilities that could arise during this time. After a successful one-year tenancy, TPCS can be removed from the lease. During this initial year, In-Home Support Workers assist the Landlord and the Client in maintaining the tenancy. If the tenancy is not successful for the client, the program maintains the lease and can refer another tenant to be housed.

    For more information or if you’re a landlord, interested in becoming a Community Partner:

    Regional Manager, Southern Interior

    Tara Tschritter
    Phone:
    250-241-2330
    Email:
    [email protected]

     

     

  • The Village is a 40-unit affordable family housing property in Kelowna. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds. 
     
    Location: 252 Shepherd Road, Kelowna
     
    Eligibility: We welcome applications from low-income families on the BC Housing Registry needing affordable housing. A commitment to being a tenant in good standing and a good neighbour is valued in our harmonious community.
    Free Services Provided:The Village Affordable Housing residents are tenants under the Residential Tenancy Act and have a traditional tenant and landlord relationship with Turning Points. If applicable, tenants who may require additional transition support in their housing journey are referred to Turning Points’ additional support services.  
     
    Additional Information: rent is based on 30% of monthly gross income.
     
    Registration: To register, please apply to the BC Housing Registry.  “The Village” Housing Registry Code: DTK: https://www.bchousing.org/publications/Housing-Registry-Application-Form.pdf

     

    Affordable Housing Manager, Kelowna

    Kathleen MacKinnon

    Tel:
    Email: [email protected]

  • Westbank Lions Senior Housing is a 30-unit affordable family housing property in West Kelowna. Turning Points manages the property, and staff and tenants work together to maintain the common areas and grounds. 

    Location: 3715 Gellatly Road ,West Kelowna
    For more information contact:

     

    Affordable Housing Manager, Kelowna

    Kathleen MacKinnon

    Tel:
    Email: [email protected]