Reporting to the Executive Director of Operations, the Site Manager for CLBC Program is responsible for program development; human resource management, financial resource management; delivery of services; assessments/tests tools; interpretations and treatment of residents of Turning Points Collaborative Societies programs and sites. The Site Manager for CLBC Programs provides consultation to program partners and referral sources regarding issues relevant to the program. This position includes a generous benefits such as Paid Vacation, Sick Time, Health & Dental coverage, Vision care, Life & Disability coverage, Healthcare Spending Account, an Employee Assistance program and an option for a 4-day work week.
The worksite for this position will be determined based on the operational needs of the organization and the skill set of the successful applicant. This position will be Regional.
The salary range is $38.29-$44.24/hour based on a 40 hour week (with potential for a 4 day work week.)
KEY DUTIES & RESPONSIBILITIES:
Develops, implements, and evaluates all aspects of the program. Including but is not restricted to the following: policy and procedure manuals; admission criteria and/or continuum of care planning.
Provides input and advice to the Executive Director of Operations and CEO regarding the development and implementation of policies and procedures.
Recruiting – participates in recruiting, conducting interviews, selecting and hiring staff.
Managing Staff – managing staff performance and conduct – supervising day-to-day work, directly assigning work, resolving workplace disputes, assessing the performance of staff, imposing discipline.
Financial Administration – develops and implements financial administration and control procedures in coordination with the Society’s Executive Director of Finance. Monitors and authorizes program expenditures within delegated authority limits and maintains financial records in accordance with established procedures. Provides input to the management team in the preparation of the Society’s annual budget.
Gathers information relevant to the client’s problems, needs, and risks by interviewing, observing behavior, meeting with caregivers and service providers, and using a variety of inventories, checklists, and questionnaires. Reviews the information gathered to identify problems, needs, and risks.
Develops, implements, and evaluates short-term, issue-specific intervention plans within program guidelines in consultation with the supervisor. Evaluates the effectiveness of the intervention plan, report on clients’ progress, and discuss related concerns with the supervisor in order to resolve identified problems and move towards defined objectives.
Plans, prepares and conducts group or individual counseling sessions using techniques such as active listening, conflict resolution, basic group counseling, and basic psycho-educational group methods to resolve the identified problems, needs, and risks. Provides skill building in areas such as parenting skills, anger management, or self-management techniques.
Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers, resources, and professionals as required.
Liaises with and/or promotes the interests of clients with other community service providers, professionals, and school personnel as required. Accompanies clients to meetings and appointments as required.
Liaises with landlords, building management companies, community service providers, and other professionals to coordinate housing provision.
Maintains related records and statistics and provides reports to the supervisor as required.
Monthly On-Call Manager rotation after-hours emergency contact, scheduling, and support for Vernon sites.
Perform administrative and other related duties as required.
EDUCATION & KNOWLEDGE
Completion of a college or university program in non-profit leadership, social work, psychology, or other social science or health-related discipline.
Previous experience in casework, social services, or a related field.
Demonstrated ability to lead by example and support team collaboration.
Proficient in Microsoft Office Suite, including Word, Excel, Teams, Sharevision, and other relevant platforms.
Familiarity with trauma-informed care, harm reduction, and housing-first principles.
Strong communication and interpersonal skills, including active listening and conflict resolution.
Valid driver’s license and clean driving abstract.
This position is dependent on a Criminal Records Check (Vulnerable Sector)
An equivalent combination of education, training, and experience
TRAINING:
Occupational First Aid Level 1
Basic CPR certification
Food Safe certification
Managing Hostile Interactions
WHMIS
Mental Health First Aide
Trauma Informed Practice training
Managing Hostile Interactions
Naloxone administration training
Valid BC Driver’s License (class 5 or higher)
INSTRUCTIONS FOR SUBMITTING YOUR APPLICATION:
Clearly refer to the job posting title in the subject line of your email and in your cover letter
Submit a resume and a cover letter that explains how your education , experience, knowledge, skills and abilities fit with the requirements for the position.
Include the names of three professional references. References will not be contacted without prior approval form the applicant.
Please submit your application to Lisa Church, Executive Director of Human Resources, at [email protected]